Privacy Policy

At RB Atelier, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

When you visit our store or place an order, we may collect the following information:

• Personal Information: Name, email address, phone number, billing and shipping address
• Payment Information: Payment details (processed securely through our payment providers)
• Device Information: IP address, browser type, and browsing behaviour on our site

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your queries and provide customer support
• Improve our website and personalise your shopping experience
• Send promotional communications (only if you have opted in)

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as shipping partners and payment processors) solely to fulfil your orders and operate our business.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.

Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at support@rbatelier1.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about our Privacy Policy, please contact us at support@rbatelier1.com.